Shipping & Returns Policy

UK: 

  • Royal Mail Tracked 48 = Free (3-5 Business Days)
  • Royal Mail Tracked 24 = £5 (1-2 Business Days)
  • Royal Mail Next Day Delivery by 1pm = £10 

 

USA/CANADA: 

  • Royal Mail International Tracked + Signed Priority Service = £20 (Free on orders over £350)
    • This service by Royal Mail is a priority service that takes 5-7 Business Days once the item has been sent. However, for certain countries, it may take longer due to flight times and customs. 
  • UPS Express = £40 
    • This service by UPS is an express service, that aims to have parcels delivered in 2-3 days after collection. Please note that certain countries may be subject to delays due to flight times, customs and the pandemic. 

  • ALL ORDERS SENT TO USA AND CANADA INCLUDE DUTIES AND TAXES, SO YOU DO NOT PAY ANY EXTRA FEES WHEN RECEIVING YOUR ITEM

 

 EU Countries : 

    • Royal Mail International Tracked + Signed Priority Service = £20 (Free on orders over £350)
      • This service by Royal Mail is a priority service that takes 5-7 Business Days once the item has been sent. However, for certain countries, it may take longer due to flight times and customs. 
    • UPS Express = £40 (DELIVERY DUTY PAID)
      • This service by UPS is an express service, that aims to have parcels delivered in 2-3 days after collection. Please note that certain countries may be subject to delays due to flight times, customs and the pandemic. 

    • ORDERS ARE SENT USING DELIVERY DUTY PAID (DDP) TO EU COUNTRIES ONLY IF YOU CHOOSE EXPRESS AT CHECKOUT

 

REST OF WORLD:

  • Royal Mail International Tracked + Signed Priority Service = £20 (Free on orders over £350)
    • This service by Royal Mail is a priority service that takes 5-7 Business Days once the item has been sent. However, for certain countries, it may take longer due to flight times and customs. 
  • UPS Express = £40 
    • This service by UPS is an express service, that aims to have parcels delivered in 2-3 days after collection. Please note that certain countries may be subject to delays due to flight times, customs and the pandemic. 

 

Dispatch time can vary from 0-3 days, please contact @NDWC0 on Instagram / email NDWContact@gmail.com if you require urgent dispatch before purchasing.

Please note that it is your responsibility to keep track of the item and pick it up if needed - Any items that are returned to us, we are not liable for a refund and re-shipping must be paid by the buyer. 

Countries where certain shipping methods are not available, we will always refund the additional shipping costs and use Royal Mail Priority shipping instead

 

Returns Policy
All sales are final - We do not accept returns, refunds, exchanges and partial refunds. Please message on Instagram @NDWC0 if you have any questions, or email Ndwcontact@gmail.com